Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information such as your name, address, and email address. This information is essential for completing your purchases and deliveries. Additionally, when you browse our store, we automatically receive your computer’s IP address. This helps us understand your browser and operating system, improving your shopping experience.

Email marketing is also part of our communication strategy. With your permission, we may send you emails about our store, new products, and other updates. You can opt out anytime if you choose not to receive marketing emails.

SECTION 2 - CONSENT

How do you get my consent?

We obtain your implied consent when you provide personal information to complete transactions, verify credit cards, place orders, arrange for delivery, or return purchases. Your consent applies specifically to these actions. If we require your information for any other purpose, like marketing, we ask for your explicit consent. We provide opportunities for you to say no before collecting data for secondary reasons.

How do I withdraw my consent?

If you opt-in but later change your mind, you may withdraw consent at any time. To do so, contact us by email at info@globalcoconut-fpc.com or mail us at Global Coconut Farmers Producer Company Limited. We respect your preferences and will cease contacting you post withdrawal.

Please note, we may disclose your personal data if required by law. Also, if you violate our Terms of Service, disclosure may occur.

SECTION 4 - PAYMENT

We use Razorpay to process payments. Neither we nor Razorpay store your card data on servers. Your payment data is encrypted according to Payment Card Industry Data Security Standard (PCI-DSS). We use purchase transaction data only as long as necessary to complete your transaction. Afterward, we do not save this transaction information.

Our payment gateway follows PCI-DSS standards managed by the PCI Security Standards Council. This council is supported by Visa, MasterCard, American Express, and Discover. These requirements ensure secure handling of credit card information at our store and service providers.

For more details, please visit Razorpay’s terms and conditions at https://razorpay.com.

SECTION 5 - THIRD-PARTY SERVICES

Our third-party providers only collect, use, and disclose information necessary to perform their services for us. However, payment gateways and transaction processors have their own privacy policies. We recommend reading these policies to understand how your data is handled.

Some providers may be located in different jurisdictions. If you use their services, your information may be subject to those jurisdictions’ laws. Once you leave our website or are redirected, you are no longer governed by our Privacy Policy or Terms of Service.

Links

Links on our store may direct you away from our site. We are not responsible for other sites’ privacy practices. Please review their privacy statements before proceeding.

SECTION 6 - SECURITY

We take reasonable precautions to protect your personal information. By following industry best practices, we prevent your data from being lost, misused, accessed without authorization, altered, or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain your session on our site. These cookies do not identify you personally on other websites. They help in providing a smooth browsing experience.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province. Alternatively, if you are of legal age, you have given consent for your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may modify this privacy policy at any time. Please review it frequently to stay informed. Changes will take effect immediately after posting on our website. For material changes, we will notify you here so you understand what information we collect and how we use it.

If our store is acquired or merges with another company, your information may transfer to new owners. This allows continued service and product sales to you.

QUESTIONS AND CONTACT INFORMATION

Should you wish to access, correct, amend, or delete your personal information, or register a complaint, please contact our Privacy Compliance Officer. You can reach us via email at info@globalcoconut-fpc.com. Alternatively, contact us by mail at 38, Chettipalayam Road, Palladam – 641664, Tamil Nadu.